UX Researcher

Founded in the US in 2022 and now based in London, UK, Recraft is an AI tool for professional designers, illustrators, and marketers, setting a new standard for excellence in image generation.

We designed a tool that lets creators quickly generate and iterate original images, vector art, illustrations, icons, and 3D graphics with AI. Over 3 million users across 200 countries have produced hundreds of millions of images using Recraft, and we’re just getting started.

Join a universe of professional opportunities, develop and support large-scale projects, and shape the future of creativity. We are committed to making Recraft an essential, daily tool for every designer and setting the industry standard. Our mission is to ensure that creators can fully control their creative process with AI, providing them with innovative tools to turn ideas into reality.

If you’re passionate about pushing the boundaries of AI, we want you on board!

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As a UX Researcher at Recraft, you will play a critical role in understanding user needs, behaviours, and pain points to help shape the design and functionality of our AI-powered creative platform. You will conduct qualitative and quantitative research, collaborate with cross-functional teams, and translate insights into actionable recommendations that enhance the user experience.

From running user interviews and usability tests to analysing behavioural data, you will ensure that our AI-driven tools are intuitive, accessible, and aligned with user expectations. If you are passionate about human-centred design, user research methodologies, and data-driven decision-making, this role is for you.

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• Plan and execute UX research initiatives to gather insights on user behaviour, needs, and challenges.
• Conduct user interviews, surveys, and usability testing to evaluate product usability and identify pain points.
• Analyse and interpret research findings, translating them into actionable design and product recommendations.
• Work closely with designers, product managers, and engineers to integrate user insights into product development.
• Develop user personas, customer journeys, and experience maps to guide design decisions.
• Monitor and analyse behavioural data to uncover trends and opportunities for product improvement.
• Advocate for the user, ensuring that research findings shape decision-making across the company.
• Stay up to date with industry trends and best practices in UX research, AI, and creative technology.

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• Proven experience (5+ years) in UX research, user testing, or human-centred design.
• Strong understanding of research methodologies, including qualitative and quantitative approaches.
• Experience conducting user interviews, surveys, and usability testing.
• Proficiency in research tools such as UserTesting, Optimal Workshop, Hotjar, or similar platforms.
• Ability to analyse behavioural data and synthesise findings into clear insights.
• Strong communication and presentation skills, with the ability to convey research findings to cross-functional teams.
• Familiarity with AI, SaaS, or creative tools is a plus.

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• Competitive salary.
• Opportunities for professional growth and development.
• A collaborative and user-focused work environment.
• The chance to shape the future of AI-powered creativity through research.
• Exciting projects where your insights will directly impact product development.

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Interested candidates should submit their CV and a cover letter to [email protected]. Please include the position name in the subject line.

Join Recraft and help us build AI-powered tools that truly put users first! 🚀